Case Studies

Axis Web Services Implemented An Online Web Portal

Problem Overview:
NeuroLogica, the healthcare subsidiary of Samsung Electronics Co. Ltd., develops, manufactures, and markets medical imaging technologies. Based in Boston, Massachusetts, NeuroLogica’s imaging solutions consist of ultrasound, digital radiography, and portable computed tomography (CT). NeuroLogica’s team requires dealers to submit a variety of forms regarding product installations, parts orders, and service escalations. Before Axis Web Services came onboard, there were over 15 static word documents and excel spreadsheets used by dealers. This form system caused unnecessary clutter, version control issues, and interrupted workflow.

Axis Web Services built an online web portal that allows the NeuroLogica Dealer Network to access electronic forms. This efficient form submission system has digitized their workflow by converting dozens of hard copy forms into a digital format.

As a result, the online web portal eliminated version control issues. This solution has increased efficiency and streamlined NeuroLogica’s processes. The online web portal is designed to automatically deliver notifications to the departments responsible for fulfilling each form. In addition, the ease of filling out and accessing their forms has lead NeuroLogica to expand digitized forms to additional departments within their company.

“Carrie has been amazing. She has and is working on multiple projects for my company. Her ability to lead a project and guide my users as we work to add additional value to our company/products is out of this world. Carrie not only knows how to finish on time and on budget, she and her group are constantly searching for ways to help me provide better IT support and services to my amazing user community.”

– Shayne Lombardi, IT Manager, NeuroLogica

If you would like to learn more on how Axis has been an asset to NeuroLogica, please read our Technology Infrastructure Case Study.